Welcome back, Christian
Your to-do list first, then how the marketplace is doing.
Waiting on you
This month
Top artisans this month
What shoppers search for
Most common needs typed into “Find what helps” this month. Use it to recruit artisans.
Artisans
Approve new shops and keep an eye on active ones.
Listing review
New and changed products wait here before going live. Automatic checks flag common problems.
Orders
Every order across all artisans. Problems float to the top.
Custom requests
Requests are routed to artisans automatically. Ones with no match, or no replies after 3 days, need you.
Finances
Money in, money out, and what Handkept Goods keeps. Sample numbers for November.
Last 6 months
Sales through Handkept Goods each month, and what Handkept Goods earned in fees.
Where November's money went
Sales tax is held for the states. It isn't Handkept Goods income.
Sales by category
Where shoppers spend. Use it to decide which artisans to recruit next.
Money in the Handkept Goods account
Held by the payment processor until it's paid out or sent to the states.
Next payout: Friday, Nov 14
Payout history
Disputes
A dispute is when a shopper asks their bank to reverse a charge. Respond before the deadline, or the bank returns the money to the shopper automatically.
Refunds this month
Example: a $45 sale
Changes apply to new orders only. Artisans get an email 30 days before a fee change.
Sales tax by state
Handkept Goods is responsible for sales tax as the marketplace. Stripe Tax does the work: it adds the right tax at checkout, watches every state's threshold, registers Handkept Goods when one is passed, and files and pays each return automatically. Rules for adaptive and medical items differ by state, so some sales are tax-free. Have a tax professional confirm the setup before launch.
Artisan tax forms
Artisans get a Form 1099-K if they're paid more than $20,000 across more than 200 sales in a calendar year. Stripe collects their tax info when they sign up, then files and sends the forms automatically each January. Nothing to do here unless something needs attention.
Reports download as CSV files that open in Excel, Numbers or Google Sheets. Handy for your accountant at tax time.
Accessibility requests
Sent from the “Help us make Handkept Goods easier to use” form. Reply to everyone who leaves an email.
Team and permissions
Invite people to help run Handkept Goods, and choose what each person can see and do.
Your team
Activity log
Every approval, refund, fee change and team change, with who made it and when.
Account settings
Your sign-in, security and email notifications.
Team Sign In to Handkept Goods
For Handkept Goods staff only.